Description

Are you a talented Software Product Developer with a passion for creating versatile customer service solutions? We're looking for an experienced professional to lead the development of a highly customizable customer service platform for both B2B and B2C clients. Join us to seamlessly integrate CRM systems, implement intelligent chatbots, enable cloud telephony, and manage local and international SMS interactions.

Key Responsibilities:

Lead the design and development of a dynamic customer service platform.
Effortlessly integrate CRM functionalities to enhance client relationships.
Implement smart chatbot features for automated customer support and engagement.
Set up cloud telephony services for seamless and efficient communication.
Manage the platform's capability to handle local and international SMS messages.
Provide extensive customization options to meet unique client requirements.

Requirements:

Proven experience as a Software Product Developer with a successful track record of product delivery.
Proficiency in software development, including expertise in relevant programming languages and frameworks.
Familiarity with CRM systems, chatbot development, cloud telephony, and SMS integration.
Exceptional problem-solving skills and a dedication to creating user-centric experiences.
Strong communication and collaboration abilities.

What We Offer:

An exciting opportunity to lead the development of an innovative customer service platform.
A dynamic, collaborative work environment that encourages innovation and creativity.
Competitive compensation based on your experience and expertise.
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