Description

The ideal candidate must be fluent in Spanish and have good English communication skills. The role requires excellent problem-solving abilities and a strong understanding of customer needs. The customer success manager will be responsible for building and maintaining client relationships, ensuring customer satisfaction, and driving growth. This role will involve handling customer inquiries, providing product demonstrations, and coordinating with cross-functional teams. The successful candidate should have a proactive approach, be detail-oriented, and possess strong organizational and time management skills. you will play a crucial role in fostering and maintaining strong relationships with the partner. Your primary responsibilities will include supporting the partner on a daily, weekly monthly basis through support emails, check ins, business reviews, troubleshooting, product enhancements and other business needs. The ideal candidate will be proficient in both English and Spanish. No exceptions